eren
Reviewed on: 06/Jun/2007
5%
Purchased From:
Aria Technology Limited
Price Paid:
Varied
Introduction
I had the misfortune of trading with Aria Technology Ltd (Aria PC Technology, aria.co.uk, aria.com), an online electronics and computer shop.
Good Points
There is nothing that I can list as good points for Aria Technology Limited.
Bad Points
Aria Technology Limited sold me a motherboard which it misdescribed, when confronted with what its manual said, it simply changed its description on its website. The return form opened only for Arianet, not also for other brands Aria Technology Ltd sold; its techincal section said I shold buy dearer stuff. Customer service tel/fax were disconnected/change, email for aria.com simply reissued the RMA. It said that there was nothing wrong with the items returned, to arrange to collect, even though they were cooling-off period returns statutorily entitling to refund. When reminded of the law the Aria Technology Limited said that I damaged them, but would not say how. It claimed entitlement to deduct testing/restocking fee even for item not returned it. It wrote about a purported telephone agreement; asked to explain, tried to deny it. The sole-dorector-owner and the company secretary of aria.co.uk on their direct contact address legally placed on public records did not reply.
The Verdict
I will never buy from Aria Technology Limited again
