Techwood TWP4210 Exclusive 42 Plasma TV

we bought it november 2004,

when it worked , the picture was amazing...

where do start..our techwood plasma broke down 4 times in the first 2 months of having it.then it was ok for a year,then we had all sorts of stuff done to it. we spent £500 in the last year on it,it is now completely broken due to an accident at home.

i would never buy another techwood product ever..and looking at the foram site, everyone that bought one as had troble with them.

Bought the Techwood twp4210 14months ago had no problems at first, only with currys being ignorant,
they lost the manual to the tv so we had guess in the end because we gave up asking for it after 3months oh and their other answer was you can go buy one?

nice looking tv especially on my wall

currys are useless they dont give a damn about you once they have took your money, they took it away for repair for a new screen because four large dots were in the middle of the screen got that sorted 2months after they said only take acouple of weeks.
Now i have a black line 2inches wide on the left hand side of the screen and have no idea what it is or how if possible to get rid of it. (any body know what this is plz let me know???)

NEVER GO TO CURRYS , i have never bought from there since, there are waste of time and space and dont deserve any money from hard earned pockets. (anyone got new problem call Watchdog on BBC, its what they deserve

shellytots

BOUGHT 3 AND A HALF YEARS AGO AS EXPLAINED IN PREVIOUS REVIEW (M SMITH)

GOT IT WORKING AGAIN COST £200 WORTH EVERY PENNY. (MICHELLE.PLASMA@HOTMAIL.CO.UK) CONTACT ME AND I CAN GIVE NUMBER AND NAME OF REPAIRER.

TECHWOOD IS CURRYS OWN BRAND THEY GAT IT MANUFACTURED FOR THEM EXCLUSIVELY AND THEN THEY SELL TO OTHER COMPANIES SUCH AS ASDA. CURRYS DO NOT CARE AT ALL ABOUT THEIR AFTER SALES SERVICE.

AS I PREVIOUSLY STATED I WROTE TO THEM AND AFTER TWO WEEKS OUT OF THE BLUE GOT £800 IN VOUCHERS OFF THEM . I AM OVER THE MOON ESPECIALLY SINCE I GOT IT REPAIRED. UNDER THE SALE OF GOODS ACT ITEM MUST BE OF SATISFACTORY QUALITY AND THE PERIOD YOU HAVE TO COMPLAIN IS UP TO 6 YEARS. I CAN LET YOU HAVE A COPY OF THE LETTER I WROTE lol IT WORKED FOR ME.

STILL ONLY 50% RATING WOULD BE 100 BUT CURRYS LETIT DOWN.

I bought Thechwood Plasma tv from Currys abt 3 1/2 years. The guarantee has expired, so I went to Currys to get Techwood's service centre details. I was told that this was not on their systems and I should go and search the Internet. This really made me angry. After asking the the assistant again and again I got the same answer.

The TV was working fine until one morning when I tried to switch it on. Got sound no pic

There is no after service from Currys or Dixons. They just dont wanna know

After care does not exist

Bought my plasma in November 2003 from Currys. It has been working brilliant until Sunday. Switched tv on had sound but no picture. I have been reading through the reviews and this seems to be the most common problem for this TV when it reaches about 3 years old.

The rating for my plasma is 100% but had to knock half off for the aftersales care from retailer.

Good points.... It has been a brilliant TV, had no problems and it looks brilliant on the wall.

Bad points.... the only bad points to be hones is the retailer from who I purchased it from. Went yesterday, spoke the the store manager and he said ' ooh! thats an old one'. Well that was it he had me on the defense straight away, it's not old its only 3 1/2 yrs old. I told him that as well. Unfortunately there was nothing he could do except point me in the direction of an expensive phone call to their customer service department. For £120 + VAT they will come and collect the TV and have a look at it. I took out 3 years coverplan for my plasma at the cost of £679, but as far as they are concerned it has ran out because the first year ran concurrent with the manufacturers warranty. Which in my opinion is a rip off, but thats to debate another time. LOL

I got an engineer out who I have used before and he told me that the power supply had gone. It is fixable but the parts are now obsolite for everyday TV repairers to get. Currys are the only ones able to fix it. I phoned Consumer Direct about my problem and they were very helpful. As part of the Sale Of Goods Act. They advised me to contact Currys again and tell them that I would expect a life of 6 years for my TV and under the Sale of Goods Act I am asking them to repair my TV as it must be a fault on the TV not just wear and tear. I phone Currys complaint line and told the gentleman this and then he was very helpful. I have been told to get a written report from my engineer, which I have and send it with a covering letter explaining why I am not happy. He told me that every case is looked at individually and I may be entitled to a free repair or money back as compensation. Everybody on this forum if you still have your Plasma do this. If it was just my TV that had done this then yes I accept wear and tear but all you on this forum have had the same fault so it must be a manufacuring fault. I am going to fight this all the way. I don't have money to buy new TV's every 3 years.

all was ok till last week when it just switched off, couple of days went by+ we got sound but no vision..still the same, i thought it was just my luck as i moved in my house 4 weeks ago + have had the following problems...computer got a virus, hoover blew up, washer drum split, got a puncture on my car+ now the stupid tellys dead!! ive had enough!

its been great so far a nice big clear picture..but.....

where shall i start??

i dont know what to do about it, its guarantee has expired, im skint from all my other probs...help!!!!

Purchased Dec 2005. Like a previous comment I've a 50cm black line top to bottom of screen. no extended warranty so has been collected by Curry's for repair? Just received quote for £1983 to fix tuner box. NO WAY they must be out of their trees

Not bad for 2 years

Dixon/curry group could not care less about aftersales

Dont buy from this group or any Techwood product

agot the tv for about 3 years

no good points about it

just after 1 year start to make the same noice every one is talking about
after that the on/off switch broke after 2 years got that black line now i have to puy a new tv but never again techwood never.

you can get good tv now for that price stay away from that fu**ing techwood

techwood plasma tv
further to my posting on 27,12,06 IF YOU COMPLAIN ENOUGH TO CURRYS YOU CAN GET SOME MONEY BACK in my case 500.00

am finally happy with this result

jorandle

had the TV just 8 mths they sent a technician out today to repair and he came without the parts required to fix the set and left saying he needed to order them and it will take 7/8days then another couple for them to book him again! he also stated when pressed that the new parts might not work as he is not sure what the actual problem is! so if when he does return in 10/11 days he might need to send the set to the workshop to be repaired! I rang the repairs dept again to be told that its not their problem and I need to ring the local store which i did and they were not just unhelpful they were downright bloody rude! I then contacted currys head office and spouted legal jargon about reasonable times for repairs on faulty goods to be told that their company policy states that they have 28 days to repair a tv! at the end of this time they have to replace it with a similar like to like product! Yes u guessed it its a techwood! 28 days with no tv n 3 kids ?????????can they really sell you a product that goes kaput after 8mths and offer no replacement? it seems like it! Not a happy bunny!

gr8 when it works!

8 mths is'nt a reasonable time for a brand new tv set to work b4 goin titties up :S

errrrrrrrr!!!!!!!!! u cant swear on here can you?
ok!
no comment then!

aS WITH MANY OTHERS WOKED FINE FOR 2 YEARS THEN JUST WENT DOWN HILL WITH THE N OFF SWITCH, MASTERCARE HAD ALL TYPES OF EXCUSSES OF WHY THEY COULDNT FIX IT OR REPLACE THE TV, ON THE LAST OCCATION IT BROKE WENT INTO CURRYS AND TOLD A SALES REP THE PROBLEM WE HAD BEEN HAVING WITH MASTER CARE, AND THEY LOANED ME A TV, UNFORTUNATLY WHEN MOVING THE TECHWOOD TO ANOTHER ROOM THE SCREEN WAS BROKEN, MASTER CARE COULD NOW NOT PUT A FOT WRONG AND PAID OUT FOR A NEW TV WITHIN 2 WEEKS.

ONCE THE TV WAS UNREPAIRABLE MASTERCARE WHERE GREAT

MASTERCARES HANDS ARE TIED

BE CAREFUL MOVING YOUR TV AROUND THE HOUSE

I am absolutely disgusted in this techwood tv. It was purchased in December 2004, replaced January 2005, had engineer out 3 times already & have just called again for another engineer. Really really not satisfied I am trying to request money back to purchase another TV definately not techwood. I think this is a complete piece of rubbish & would never purchase this make again in any product.

Looks nice in living room

Everything

Really really not satisfied I am trying to request money back to purchase another TV definately not techwood. I think this is a complete piece of rubbish & would never purchase this make again in any product.

sold as ex demo model with discount for cash,did not take extended cover out. worked fine for 16months when the on off switch broke, i fixed that so its now on standby permanant then after 22 months no picture only sound checked all connenections all fine still no picture phoned currys no joy said phone coverplus no joy phoned manufactures said phone currys as they had sold it still no joy checked on internet to see if anyone else had problems what a SHOCK at the results, phoned trading standards no joy there either.

looked good in room nice and big picture and sounds fine

only with the on off switch breaking with constant use (cheap plastic)

currys attitude stinks as there is a obviouse fault with these TECHWOOD PLASMAS and currys dont care about customer relations (IE WE HAVE YOUR MONEY SO TOUGH S**T)
i have spend thousands in the dixon group over the years but not anymore ever again

Bought in 2004 Dec 9 Worked fine for about a year then as many people have said the on/off button on the underside of the unit snapped. My wife went barmy at first as I did not take any extended warrenty. After taking the rear of the casing off I realised that I could push the standby button to a constant on position and turn the TV on and off at the wall. All was fine for a short period then the red light would not come on I there was a clicking sound from the speakers. Again my wife went barmy, so with the technical Know how I gained from past electrical problems I gave the side of the box a good bash and the light came back on. This has been a remedy I use several times per week and each time the TV works again. Now Dec 17 2006 my plasma is two years old and still refusing to die totally, oh yes nearly forgot my remote stopped working about 9 months ago........Wife went barmy......But hey it was cheap.

Looks really good in my living room

Where to start

A very poor product and judging by the verdicts I have read on this and other sites I think that the retailer who sold this piece of rubbish to the public should be ashamed.

lasted 3 years fine
now no picture
have 5 year warranty with currys
but wat a carry on just to get them to call out took a week
now coming to take tv away for god nows how long
enginner said common fault after 3 years

no problem for 3 years
price i pai it should last longer

non yet i hope

wont purchase again

Basically, it seems that everyone is moaning on this site should be moaning about the actual manufacturer of the product and not the retailer... If you have bought a TV which was labelled ''Currys'' and sold exclusively in Currys then I could understand the comments - otherwise it sounds like people should wise up and expect to get what you pay for.

You wouldn't buy a £200 Lada Riva and expect it to perform the same as a £50,000 Mercedes CLK would you - NO.! So why do you expect a cheap TV to perform the same as a more expensive one.?

If you read the full terms and conditions of extended warranties bought from these places you'd know what you are and are not covered for as it's there in black and white. Most things like pixels missing and images burnt onto your TV screen are excluded for the reason that the manufacturer hasn't spent enough resource on their TV screen technology. The extended warranty can't be held responsible for the lack of investment in technology by a manufacturer.!

There's also the point that if you're not completely happy with the way the TV is performing, contact the manufacturer directly and see if they'll replace it under the Sale of Goods Act (i.e. not fit for purpose)

Wise up. Extended warranties are a good back-up for things in your home. Try asking your house insurance provider if they'll come to your home to look at/repair your TV if it breaks down - I don't think you'll like the answer you'll get...

Even if they would (as some policies do) you'll pay an excess and have increased fees the next year.!

Purchased this with 3 year extended warranty from Currys (bunch of fraudsters!!) Had pixel problems in the first month, TV was replaced. Had new one for 2 years. TV now given up the ghost. Same sort of problems as everyone else picture not working sound fine. Looks like there is an inherent problem with the tuner box.

None a terrible machine!

Everything!!!

Never buy anything unbranded. Particularly if it comes from the Dixon Group (DSG). Never buy an extended warrantly with mastercare they do not honor!!! AVOID! AVOID! AVOID! TOTAL WASTE OF MONEY.

Very pleased with what i got for the price within the 1st year i also had the clicking box syndrome that everyone else as complained about this was fixed in a ten day period but now after 2 1/2 years i have a 50mm wide parrallel black line exactly centre of screen it comes an goes any ideas anyone please

speakers detach easy use

seperate box

you get what you pay for

had tv for 2 years now

fits on wall nice and has seperate tuner box which means not to many wires have to run directly to screen.

on/off switch broke after 1 year mastercare said could not be fixed but took cover off and pressed button inside works ok but have to turn off at plug. I think the picture is on way out as screen has small white specs all over . (which was not there when i brought tv)

total rubbish dont get fooled into buying something that seems cheaper then the rest .

bought this techwood tv - a week later box not working, replaced it is 2yrs old in oct. now faulty on/off switch, awaiting mastercare/don't care!! 5 weeks ago for repair, dixons rubbish take them on and mastercare warrenty crap

i bought from currys in 2004 and the colour is really poor and picture quality crap, it has now broken today and will never buy another one,

none

silly extra box and rubbish sound quality

i bought from currys in 2004 and the colour is really poor and picture quality crap, it has now broken today and will never buy another one

This plasma TV has brocken down about 6 times in 18 months.....

Not many

Spend more time not working then working

Utter Rubbish

Bought this with 5-year warranty after being stung by a Daewoo that packed in after 15 months. The Techwood did the same after 6 months but after repair has been as good as gold. However power is linked to the Hi-Fi as I reckon leaving the power connected 24/7 is asking for trouble.

Great picture, excellent inputs, good control of aspect ratio.

Poor electrics, poor remote ergonomics, obviously not reliable.

Don't touch anything unbranded or a Daewoo without a 5-year warranty.

i have had TV for 2 years

good fit on wall....

2 weeks after getting it...jumped to standby with clicking noise...currys warranty fixed within a week.... that engineer said oh i know what it is and they have this problem...when i said the problem.... after that jumped to standby on odd occasion.....until 27/03/06 no red light....clicking noise....opened box took of power panel rubbed back with hand blew on it......fixed for four hours and same again currently in cabinet with top off and working

cheap nasty box.... problem appears to be a heat issue with my box...when left on standby or switched on... would i buy again... i think not!!

bloody hell!

ummm loved it in the beginning

bloody broke all the time

well where do i start tv broke twice within first 4 months of having it then a further four times within the year and a half mastercare were terrible wouldnt do anything a bout it but finally after 6th time they have written it off and am awaiting vouchers to purchase a new one though the finance i had to take out to buy thet tv will not be paid off so am in debt because of it am very dissapointed in currys and sorry i ever bought the tv techwwod are rubbish and was told so by the mastercare engineer

Some small problems with the screen colours, but they reset after powering off and on. After 15 months woke up one morning to find the box powered off with a clicking noise coming from it (sounded like it was trying to read a harddrive or something). Rang Mastercare who wanted ?120 to pick the system up and see if it could be repaired and then another fee for repairing. Sent it to an independent electronics expert for assessment. No chance of repairing it. Useless pile of crap. Who are Techwood?

Great for watching footie

Irrepairable

System 25% - Curry's 0%

I own quite a large AV concern. A friend brought his TWP4210 tuner box in for us to have a look after it failed. He bought it just a few months ago as ''end of line''. Currys refuse to do anything about it because it had a ''limited warranty''. The box will not power-up and you can hear a faint ticking from within. Upon investigation internally, we found liberal use of cheap nasty capacitors, some of which have leaked highly corrosive electrolyte onto the board and surrounding components. This has caused irreprable damage and the unit is therefore a write off.

The paint-work is reasonable.

This is a piece of junk.

Save up your pennies and buy good products from independent retail specialists. The high steet doesn't know what it's selling or doing anymore! We're sick of picking up the pieces. If you want a nice big telly buy a Fujitsu, they've got some technology that they won't let the competition anywhere near.

Had TV for 2 years

Had no initial problems. Was impressed with the set being mounted on the wall. Picture generally good. Poor sound quality.

Gave up the ghost after 2 years. Would switch on - got the sound but no picture. Would cost ?600 to repair !

Stay well away !!

Owned 18 months

Minor problems at start, now I think screen is on it's way out. On the hole, cheapest at time. Now I need 2 change cos high definition is on the way. Would not buy again...any model!!!

I dare not turn it off - standby only. Cos it might not turn on again. Currys told me they dont sell these now, **** thanks Currys!!!

KEEP AWAY

Have had trouble after 2 months.have had for a year now and it has now packed up!

none

There is obviously a batch fault with these units

What a load of s###

i've had my tv for a month

picture seems good, i am pleased with that, sound is good too.

we've had intermittent problems with not being able to turn the tv on, all lights on etc. the red light on the box flickers, but after a while it comes back to being solid and eventually you can turn it on. but that hasn't happened this time, i've not been able to turn it on for nearly 2 days. have tried all the wires, turned it off at the mains for a while etc.etc. but to no avail. i am cheesed off to say the least.

not a ggod time to ask!

Big and fits on the wall.

Bought in April and has now completely packed up after a spell of intermittently switching itself off for ever increasing lenths of time.The TV is sluggish and slow to operate and the picture suffers from shadowing like 1970s Top of the Pops.

4 Months old and are currently doing battle to get it repaired by Coverplan insurance who after a week have failed to even pick it up!Would have been happy with it if it had lasted at the very least until the manufacturers guarantee had run out!