Anne Joson (guest)
date posted: 02/Jan/2009
80%
Introduction
Alton Towers Hotel reception staff gave us a warm welcome. Bit of a trek through the hotel to find the Spa itself, but the hotel is themed and was beautifully decorated for Christmas. A lot of excited kids running about as they were visiting Santa’s grotto in the grounds. Spa reception staff explained the day’s schedule and booked treatments and we were given a guided tour of the treatment rooms and spa facilities.
Good Points
Treatments themselves I would say were good to very good. Beauty therapists offered recommendations which were based on personal advice/evaluation as to what best suited the individual. Staff were also very knowledgeable about the resort’s other facilities which include a Waterpark, as well as the theme park
Bad Points
Easy to get lost in hotel.
Changing area was somewhat cosy, but not a problem with good friends!
The Verdict
In summary: I thought the Alton Towers Spa facilities were better than others I’ve tried locally and would recommend taking a day/ half-day pamper package for a relaxing break as I did, adding some extra treatments. I treated a friend as a 40th birthday present, so maybe in future they could offer beauty treatment vouchers as a gift idea. I would definitely look to return.